Why Your Firm Needs a Culture of Accountability - What to Know


When you’re running a team, you need to promote accountability and responsibility among the group. However, these terms are conflated with one another often, so you may want to give everyone a refresher as to the difference between the two. It’s your responsibility as a leader to know and understand the difference, as well as to let your team know what the concepts entail, too.


The difference between accountability and responsibility


A huge part of the confusion in the whole accountability vs responsibility debacle stems from the fact that the dictionary definitions are not enough to make people grasp the concepts. In essence, responsibility is what can be shared and delegated, while accountability is more of a mindset. For example, your team is having trouble completing a project accurately and efficiently. As a leader, you would take steps to increase responsibility in the company, and that includes defining roles, updating job descriptions, and putting new processes in place to step up your firm’s game. These initiatives are important, but there is a need for accountability for all of its work.


Why accountability is important


Having clearly defined responsibilities is vital, but accountability is what makes people go a step farther to achieve excellent results. You can’t just give someone responsibility — they have to be willing to take it. They have to choose to go beyond what they are initially responsible for. A company that embraces a positive vision of accountability is one where people at all levels take ownership of the strategic results of the organization.


Tips for increasing accountability in your firm



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