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Careers

At Firm360, we’re building software solutions that make life easier for accounting firms. If you’re looking to do impactful work with a smart, fun, and supportive team, take a look at the roles we’re hiring for — you might find your next great fit.
Firm360 Bug

Customer Onboarding & Support Specialist

This is a hands-on, customer-facing role ideal for someone early in their SaaS career who’s passionate about solving problems, building relationships, and helping professionals adopt new technologies.
Goals and Vaules

Company Values

Every feature, every interaction, every innovation at Firm360 is a reflection of our values. They are not just what we believe, but what we practice and deliver.

  • Stronger Together.

    We, Not Me

    We prioritize the success of the team over individual gain. Aligned by shared goals and values, we collaborate, support one another, and put the collective first. 

  • Always Learning. Always Improving

    Growth Mindset

    No matter how much we know, there’s always more to learn. We embrace curiosity, seek feedback, and welcome challenges as opportunities to grow.

  • Be Clear. Be Impactful.

    Communicate with a Purpose

    We’re intentional about what we share — and what we don’t. We reduce the noise by focusing on information that matters, ensuring clarity, context, and relevance. Whether with teammates or customers, we deliver the right message, at the right time, in the right way.

  • See It. Solve It. Take Action.

    Own It

    We take initiative and step up when we see opportunities to improve. But ownership doesn’t mean going it alone — we coordinate, collaborate, and involve the right people to drive meaningful change.

  • Work, Win, and Celebrate Together.

    Fun Growth

    It takes a team to accomplish great things. We bring energy, support each other, and celebrate every win — big or small. We take our work seriously but never forget to have fun along the way.